Privacy Policy

Effective Date: September 21, 2026

PuttPals, LLC ("PuttPals," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use:

• The PuttPals mobile application
• The PuttPals website
• Golden Tee Premium
• Clubhouse
• Tee Timers
• Golf events
• Messaging features
• Any related services.

By using PuttPals, you acknowledge that you have read and understand this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Information You Provide

When creating an account or using the Service, you may provide:

Account Information

• First name
• Last name
• Username
• Email address
• Phone number
• Date of birth
• Profile photos

Golf Information

• Handicap
• Skill level
• Preferred courses
• Golf interests
• Playing preferences
• Tee box preferences

User Content

• Messages
• Comments
• Reviews
• Event posts
• Photos
• Videos
• Tournament submissions

Payment Information

If you purchase subscriptions or virtual items:

• Billing address
• Purchase history

Payment information may be processed through third-party providers and may not be stored directly by PuttPals.

2. INFORMATION COLLECTED AUTOMATICALLY

2.1 Device Information

We may collect:

• Device type
• Operating system
• Browser type
• Device identifiers
• Mobile carrier

2.2 Log Information

We may collect:

• IP address
• Login dates
• Session duration
• Referring pages
• App usage statistics

2.3 Location Information

With permission, PuttPals may collect:

• GPS location
• Approximate location
• City
• State
• Country

Location information helps facilitate golf matching and course recommendations.

3. HOW WE USE INFORMATION

We may use information to:

Operate the Service

• Create accounts
• Authenticate users
• Facilitate matches
• Deliver features

Improve the Service

• Analyze usage trends
• Improve recommendations
• Improve matching systems
• Improve security

Communications

• Send notifications
• Respond to inquiries
• Provide customer support

Safety

• Investigate reports
• Prevent fraud
• Enforce policies
• Protect users

Legal Compliance

• Comply with law
• Respond to legal requests
• Protect legal rights

4. HOW WE SHARE INFORMATION

4.1 Other Users

Profile information may be visible to other users.

Examples include:

• Name
• Profile photos
• Handicap
• Bio
• Course preferences

4.2 Service Providers

We may share information with:

• Cloud hosting providers
• Payment processors
• Analytics providers
• Customer support vendors

4.3 Legal Requirements

We may disclose information when:

• Required by law
• Required by court order
• Necessary to protect users
• Necessary to protect PuttPals.

4.4 Business Transactions

If PuttPals is involved in:

• Merger
• Acquisition
• Asset sale
• Bankruptcy

user information may be transferred.

5. CALIFORNIA PRIVACY RIGHTS

California residents may have rights under:

• California Consumer Privacy Act (CCPA)
• California Privacy Rights Act (CPRA)

Subject to applicable law, users may request:

Right to Know

Information regarding:

• Categories collected
• Sources collected from
• Purposes of collection
• Third-party disclosures

Right to Delete

Deletion of personal information.

Right to Correct

Correction of inaccurate information.

Right to Limit

Limitation of sensitive personal information processing.

Right to Non-Discrimination

PuttPals will not discriminate against users who exercise privacy rights.

6. DATA RETENTION

We retain information only for as long as reasonably necessary to:

• Operate the Service
• Comply with law
• Resolve disputes
• Enforce agreements

Retention periods may vary depending upon:

• Account status
• Legal requirements
• Safety concerns

7. SECURITY

PuttPals uses commercially reasonable safeguards designed to protect information.

However:

NO SECURITY SYSTEM IS PERFECT.

We cannot guarantee absolute security.

Users are responsible for safeguarding account credentials.

8. CHILDREN'S PRIVACY

PuttPals does not knowingly allow users under thirteen (13).

If we discover a user under thirteen:

• Account may be removed
• Information may be deleted.

Parents may contact us regarding concerns about minor users.

9. INTERNATIONAL USERS

Users outside the United States acknowledge that information may be transferred to and processed in the United States.

By using the Service, you consent to such transfers.

10. CHANGES TO THIS POLICY

PuttPals may modify this Privacy Policy at any time.

Material changes may be communicated through:

• Email
• In-app notification
• Website posting.

Continued use of the Service constitutes acceptance of updated policies.

11. CONTACT INFORMATION

Privacy Questions:

puttpalshelp@gmail.com

PuttPals, LLC

Privacy Requests: puttpalshelp@gmail.com

DO NOT SELL OR SHARE MY PERSONAL INFORMATION

This Do Not Sell or Share My Personal Information Notice ("Notice") supplements the PuttPals Privacy Policy and applies to California residents pursuant to the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA").

PuttPals, LLC ("PuttPals," "we," "our," or "us") is committed to protecting your privacy and providing transparency regarding how your personal information is collected, used, and disclosed.

1. YOUR CALIFORNIA PRIVACY RIGHTS

California residents may have the right to:

• Know what personal information is collected
• Know how personal information is used
• Know whether personal information is disclosed
• Request deletion of personal information
• Request correction of inaccurate personal information
• Limit use of sensitive personal information
• Opt-out of certain sharing activities
• Receive equal service regardless of exercising privacy rights.

2. PERSONAL INFORMATION WE COLLECT

Depending on how you use PuttPals, we may collect:

Identifiers

• Name
• Username
• Email address
• Phone number
• IP address
• Device identifiers

Profile Information

• Profile photos
• Handicap information
• Golf preferences
• User biographies

Internet Activity

• Pages viewed
• Features used
• Session duration
• App activity

Geolocation Data

• GPS location
• Approximate location
• City
• State

Commercial Information

• Subscription history
• Purchase history
• Golden Tee Premium transactions
• Virtual item purchases

Sensitive Personal Information

Where applicable:

• Date of birth
• Precise geolocation information
• Account login credentials

3. HOW WE USE INFORMATION

We may use information for:

• Operating the Service
• Facilitating golfer connections
• Providing customer support
• Improving features
• Security monitoring
• Fraud prevention
• Analytics
• Legal compliance
• Advertising measurement

4. SALE OR SHARING OF PERSONAL INFORMATION

PuttPals DOES NOT SELL personal information for money.

However, certain advertising or analytics activities may be considered "sharing" under California law.

Examples may include:

• Advertising measurement
• Analytics services
• Marketing attribution services

California residents may opt-out of such sharing.

5. RIGHT TO OPT OUT

You may request that PuttPals stop sharing personal information covered by California law.

To exercise this right:

Email: puttpalshelp@gmail.com

Subject Line: "Do Not Sell or Share Request"

We will process requests in accordance with applicable law.

6. AUTHORIZED AGENTS

You may designate an authorized agent to submit requests on your behalf.

PuttPals may require verification of:

• Identity
• Authority of the agent.

7. NON-DISCRIMINATION

PuttPals will not discriminate against users who exercise privacy rights.

Users will not receive:

• Different pricing
• Reduced service levels
• Different account access

solely because they exercised privacy rights.

8. CONTACT INFORMATION

PuttPals Privacy Team

puttpalshelp@gmail.com

PuttPals, LLC