PuttPals

Get the app

FAQs

How do I match with other golfers?

Swipe right on profiles you like. If they like you back, a match opens and you can start chatting instantly.

What is a Golden Tee?

A Golden Tee is a boosted like that highlights your interest. You can also attach a short message in Club House.

What does Premium include?

Premium unlocks advanced filters, travel mode, read receipts, and expanded Club House insights.

How do I report or block someone?

Open a profile or chat and use report/block actions. You can review reports and blocked users in app settings.

Can I host or join tee times without Premium?

Free users can express interest in tee times using Golden Tees. Hosting tee times and premium chat controls are unlocked for Premium users.

How many Golden Tees are needed to join a tee time?

Join interest currently costs 3 Golden Tees for free users. If a host declines your request, those 3 Golden Tees are refunded.

What is Travel Mode?

Travel Mode lets Premium users set a temporary city/region so discovery and distances are based on where they are playing, not only their home area.

What are read receipts?

Read receipts are a Premium chat feature that indicates when the other person has seen your message.

Can I pause or delete my account?

Yes. In Settings you can pause account visibility or permanently delete your account. Deletion is irreversible.

How do subscriptions and billing work?

Premium subscriptions and purchases are handled through your platform billing provider. Manage active plans from your device subscription settings.

How do I change notification preferences?

Go to Settings and toggle push notifications. If you still do not receive alerts, also check your OS-level notification permissions.

What if I forgot my login details?

Use the login flow on the app to recover access, or contact support at puttpalshelp@gmail.com with your account email.